Landlord Services
Landlord Services
Coast to Coast Property Management provides a comprehensive, legally compliant, and professionally delivered service for landlords across Devon and Cornwall. Our role is to protect your investment, maximise rental performance, and ensure full compliance with every statutory requirement in force as of July 2026. Whether you own a single property or a full portfolio, we deliver a reliable, transparent, and accountable service that supports long‑term success.
We combine rigorous legal compliance with practical, day‑to‑day management, ensuring your property remains safe, profitable, and well‑maintained. Our systems are designed to reduce risk, prevent disputes, and provide landlords with complete confidence that their obligations are being met.
Block Management for Landlords and Freeholders
Where landlords own flats within a managed block, or hold freehold or head‑lease interests, Coast to Coast provides a complete block management service. This includes service charge administration, communal repairs, grounds maintenance, contractor oversight, insurance management, Section 20 consultation, and compliance with the Building Safety Act and Fire Safety Regulations.
Leaseholders receive clear communication, transparent financial reporting, and confidence that their building is being managed professionally and legally.
Full Tenancy Management
We handle every aspect of tenancy creation with precision and legal accuracy. This includes marketing, viewings, referencing, tenancy agreement preparation, and issuing all required statutory documentation. Renters receive the latest How to Rent Guide, safety certificates, EPC, deposit protection information, and all prescribed documents before moving in. Landlords receive assurance that every legal requirement has been fulfilled.
Our tenancy agreements are drafted in line with the Renters (Reform) Act 2025, updated Section 8 grounds, and modern best practice. We ensure clauses relating to rent increases, pets, access, repairs, and compliance reflect current law and protect your position.
Rent Collection and Financial Management
Rent collection is carried out through secure, auditable systems that ensure consistent monthly income and clear payment schedules. We monitor payments closely, provide detailed statements, and manage arrears through a structured, legally compliant process. Early communication is prioritised, and enforcement is carried out strictly within the updated Section 8 framework.
We also manage service charges, ground rent (where applicable), and financial reporting for landlords with leasehold interests or mixed‑tenure portfolios.
Repairs, Safety and Property Condition
Coast to Coast manages repairs and maintenance with a focus on safety, compliance, and long‑term asset protection. We conduct regular inspections, respond promptly to repair requests, and work with qualified contractors who meet professional standards and hold appropriate insurance.
We ensure full compliance with safety regulations, including gas, electrical, smoke and carbon monoxide alarms, and damp and mould requirements. Our proactive approach prevents issues from escalating and ensures properties remain safe, healthy, and legally compliant at all times.
Repairs, Maintenance and Safety
Coast to Coast manages repairs and maintenance with a focus on safety, compliance, and long‑term asset protection. We work with qualified contractors who meet professional standards and hold appropriate insurance. All works are authorised transparently, with landlords receiving clear cost breakdowns and renters receiving timely communication.
We ensure full compliance with:
Gas Safety Regulations
Electrical Safety Standards (ESSPRS)
Smoke and Carbon Monoxide Alarm Regulations
Damp and Mould Regulations 2025
Legionella Risk Management
PRS Decent Homes Standard
HHSRS Hazard Prevention and Mitigation
Our proactive inspection programme prevents issues from escalating and ensures your property remains safe, healthy, and legally compliant at all times.
Deposit Protection (DPS)
All deposits are protected through the Government‑approved Deposit Protection Service (DPS). We issue prescribed information correctly and within statutory timeframes, ensuring landlords remain legally protected. At the end of the tenancy, deductions are only proposed where supported by clear evidence, including photographic inventories, invoices, and inspection reports. Disputes are managed through the DPS adjudication process using factual documentation.
Legal Notices and Possession
Where enforcement becomes necessary, Coast to Coast manages the entire process in line with current legislation. With Section 21 abolished, all possession routes now rely on statutory grounds under Section 8 of the Housing Act 1988. We ensure notices are drafted correctly, evidence is prepared thoroughly, and all statutory timeframes are met.
Our approach is legally precise, evidence‑based, and designed to protect landlords while ensuring fair treatment for renters.
Portfolio Management
For landlords with multiple properties, we provide structured portfolio oversight, performance monitoring, compliance tracking, and long‑term planning. This includes rent review strategies, maintenance forecasting, void management, and investment advice aligned with current market conditions.
Our portfolio service ensures consistency, legal compliance, and strong financial performance across all assets
Professional Standards
Coast to Coast Property Management operates with integrity, transparency, and a commitment to delivering high‑quality housing and block management services. We maintain robust governance, follow national best practice, and ensure all staff are trained in current legislation. Our service is designed to protect landlords, support renters, and maintain safe, compliant homes across the region.