Services

Full-Service Property Management

Coast to Coast delivers a complete, end‑to‑end property management solution designed for landlords who want absolute confidence, clarity, and consistency. Whether you own a single rental property or an entire portfolio, we provide a seamless service that removes stress, protects your investment, and enhances long‑term value. Our offer covers every operational, compliance, financial, and customer‑facing aspect of property management, giving you a professional partner who handles everything.

Our Approach & Customer Care

We operate with a business-first mindset, built on structure, transparency, and accountability. Our approach is shaped by three core principles:

Professionalism

We apply commercial discipline to every process—clear communication, documented procedures, and consistent standards. You receive a service that is organised, reliable, and aligned with best practice across the UK housing sector.

Compliance & Quality

With expertise in housing legislation, safety standards, and operational management, we ensure your properties meet all legal requirements. We proactively manage risk, maintain accurate records, and keep you fully informed.

Customer Care

We treat your tenants as valued customers. Our communication is prompt, respectful, and solution‑focused. Happy tenants stay longer, protect your property, and reduce void periods—so customer care is central to our service.

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What we can manage for you.

Coast to Coast can manage a wide range of residential properties across Devon & Cornwall, including:

  • Single lets

  • HMOs

  • Blocks and apartment buildings

  • Converted buildings

  • New-build developments

  • Mixed portfolios

Whether you need full management, block management, or a bespoke service package, we tailor our offer to suit your property and your goals.

Our Core Services

Everything you need for your portfolio in one place.

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Tenant Onboarding & Management

We handle the full tenant journey from advertising to move‑in.
Includes:

Advertising & Marketing
Tenant selection and viewings
Referencing & Affordability Checks
Tenancy agreements
Move-in & Move-out
Clear Communication to all parties
Deposit protection scheme registration
24-hour repairs

Rent Collection & Financial Management

Reliable, structured rent management with clear reporting.
Includes:

Monthly rent collection
Arrears monitoring and follow-ups
Transparent financial statements
Deposit handling, recording ad compliance
End of tenancy financial reconcilliation
Service charge management
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Maintenance and Repairs

We manage all repairs from leaky taps to major works, all inhouse, no fuss. 

24-hour repairs
Contractor Coordination
Quality Assurance Checks
Cost Control
Customer Satisfaction Surveys
Annual Compliance Checks and Documentation
Annual Contractor Reviews
Follow Up Satisfaction Calls After Every Repair

Compliance Management

Extremely important part of our offer to you, annual compliance checks with electronic certification for your records and ours.

Gas Compliance
Electrical
Fire Safety Risk Assessments
Legionella
Emergency Lighting
Fire Alarm Systems
All Statutory Checks
Illuminated green emergency exit signs in a building hallway, ensuring safety and guidance.

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